Modern organizations are constantly facing change. Not only are customers becoming more demanding, the technology we use is advancing fast. Besides continuous change, technology is becoming an important part of our businesses. For a lot of organizations digital channels are the only way they interact with their customers.
The combination of continuous change and the increasing importance of technology can result in many challenges, impacting all aspects of your organization. Modern organizations need to be able to rapidly implement change without compromising the quality of their services and products. This requires a different mindset; IT is about people.
In this whitepaper, we will explore ways organizations can build the capabilities to deal with continuous change without compromising on quality.
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This whitepaper is part of Xebia's knowledge base within SRE Consulting & training.