Monitoring all the components of a continuously evolving IT landscape can be tricky. Typically, developers and operations engineers monitor the technical elements, but how do you measure the impact of an outage on the end-user?
In this paper, we discuss the relationship between technical failures and unsatisfied customers, as well as the financial impact:
- Introduction to Value Streams
- How to Relate Your Monitoring to Your Value Stream
- Defining Threshold Limits
- How to Adjust Your Incident Handling for Value Streams
This whitepaper is part of Xebia's knowledge base within SRE Consulting & training.