In a world of constant digital disruption, today’s customer expects a superior user experience. It’s not always ‘only’ about the product but also, about operational agility by the retail professionals or a smart self-service platform that earns long-term customers and customer delight! Digital Transformation paves the way.
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To stay ahead in the game, it is imperative that the visionary retail players must know thy customer and develop more meaningful and profitable relationships.
What we do
At Xebia, we help you develop your roadmap from elementary to mature stages of personalization and optimization, deliver with agility by building light, and innovate by scaling the most relevant digital solution for your business.
To remain at the forefront of this digital revolution, we at Xebia are driving Digital Transformation for the retail industry to play a progressively important and creative role in customer experience.
Superior digital product engineering, engaging omnichannel experiences, and disruptive industry trends such as creating an agile retail organization, technology transformation of a physical store, disruption through data unification & marketing – are changing the dynamics of the industry.
With the combined advantages of digital disruptive multipliers such as RPA & chatbots, AI/ML, Big Data, IoT, Agile Software Development, DevOps, Cloudification, Visual & other intelligent Search options, and Social Media Integration. Retail enterprises that we work with are offering smarter solutions that focus on speed, efficiency, accuracy to drive growth, reduce risk, scale operations, and deliver a CX-led retail experience while meeting all other compliances and regulatory needs.
Industry alliances and partnerships
Service Offerings
Featured Insights
Case Studies:
Product Lifecycle Management: A centralized global online application to manage the entire lifecycle of product launch. The web application is used by portfolio managers to collaborate with suppliers/partners and to launch, induct, and append products quickly as per business needs and product standards. Click Here To Access The Case Study
Next-generation tracking system: A central tracking system to track the entire delivery process from order allocation to home delivery which interacts with systems of the retail stores such as Delivery management system, 3rd party carrier management system, and Grocery home shopping service. Click Here To Access The Case Study
Supply chain management solution: Entire supply chain strategy was built to manage the supply chain of the client for better forecasting, inventory management, and pricing planning. Data from different sources such as warehouse, retail merchandise, logistic management etc., was extracted and transformed. Data ingestion framework and data layers were built to perform analysis that resulted in better planning for planogram and mezzanine in stores. The solution also optimized inventory and pricing planning with effective sales and customer service forecasting. Click Here To Access The Case Study
Revamped the entire Cloud strategy: Seamless digitalization needs a secure & robust cloud infrastructure for a stable production environment and a better customer experience. Single-click deployment on AWS cloud platform resulted in faster onboarding on new services and quicker release of end-user functionalities. A stable production environment resulted in better customer experience. Click Here To Access The Case Study