It is widely accepted that Appian investment ensures high returns in terms of maximizing the resources and expediting the business deliveries. In fact, several leading global organizations, such as yours, actively deploy Appian applications for superior customer experience and operational excellence. However, developing a great application that enhances productivity, revenues, and output is often only the first step toward success. Continuous enhancements and improvements are the only way to stay a step ahead of the market and strive for perfection. A good Appian implementation, without a doubt, is often a strong
first step toward success. But is it really enough?
Most organizations leverage widely accepted solutions and processes at the risk of becoming complacent and believing that their operations are standardized and performing optimally. Surprisingly, that is not nearly enough. About 90% of activities are based on “standards” that are anything but mediocrely productive. Without rigorous “reference-grade”
operations and measurement, process efficiency and
worker productivity can vary by 100 per cent to 700
