Common IT Challenge #6

Availability

Running an internet application 24/7 poses challenges for the operations department, as even a brief downtime can lead to lost customers and revenue. Furthermore, the inconvenience of addressing service availability issues during off-hours can negatively impact the well-being and productivity of the operations team.

By designing applications to be resilient and capable of handling failures, operations can be made much smoother and more efficient, ensuring uninterrupted service for your customers and reducing stress for your team.

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Less Stress, Better Availability

Design for Failure

Most applications are designed for the "happy flow," assuming everything operates correctly. However, unanticipated errors can occur, leading to downtime and the need for manual intervention. This can disrupt operations, require immediate attention, and result in lost revenue.

By taking into account best-practices, application availability can be increased dramatically.
  • Design applications to be resilient and able to handle failures.
  • Test applications against real failure conditions to identify and address vulnerabilities.
  • Implement multiple instances of the application to run simultaneously on different physical locations for increased redundancy and availability.
It is important that your application is designed to handle failures, allowing you to sleep through the night and address any issues during regular working hours, minimizing downtime and maximizing customer satisfaction. With years of experience in designing and implementing high-availability systems, Xebia can assist in making your application resilient to failures. Xebia can help with testing and identifying vulnerabilities, as well as implementing best practices for multi-instance deployments.
Questions?

Contact Mark Today!

Get in touch with Mark van Holsteijn, CTO at Xebia Cloud, to discuss how we can help you to improve the availability of your applications.