“It took just half a year to implement changes that take other organizations sixteen to eighteen months. Our young team has gained some five years of experience in just six-months”, Global eCommerce Director Ludovic Auffret.
Background information about Jacobs Douwe Egberts
A considerable business challenge, very little time, a young team, and a single external Agile consultant taking on the roles of Agile coach and Scrum master simultaneously—these were the ingredients of a rapid and ultimately successful transformation at the e-commerce department of Dutch coffee giant Jacobs Douwe Egberts (JDE).
Key Elements
- The power of empowering people
- Leadership transition: from a management approach to a coaching one
- Approach - making the right choices in a rapidly changing environment
- How to move extremely fast and adapt constantly in a changing circumstance
Xebia’s combination of Agile strategy and actual Agile implementation makes it unique. They were definitely the right partner for such a huge, time-constrained business challenge." said Global eCommerce Director Ludovic Auffret."
E-commerce is critical to JDE’s coffee sales and distribution, but channel fragmentation had become an issue. Direct to consumers, online supermarkets, specialized retailers, and traders had to be integrated, which created significant challenges for the young e-commerce team in terms of ambition, expectations and expanded responsibilities. To handle this change en realize business impact in a short time, JDE engaged in a close collaboration with the Agile and Product Management experts of Xebia. Read the story.
Mark van den Brom & Jurriaan Bernson, Xebia Business Agility Consultant & Agile Product Manager
Send an e-mail to Mark van den Brom & Jurriaan Bernson
Driving your success through Business Agility towards Results. We work for brands like Unilever, Transavia, Heineken, RTL, JDE, PON, Intergamma, KPN, Florius and ING.