Background
Our client is the world’s largest foreign exchange specialist, with over 1500 stores, and 1250 ATMs operating in 28 countries at key airport, seaport, rail, and tourist locations. They provide cash and pre-paid cards to over 37 million retail customers each year. The client was looking for end to end transformation for 2 key projects which drive the business. The client approached Xebia for a transformation of the delivery process as well as the technical practices.
Xebia’s Agile and technical coaches worked with client teams to coach the teams and individuals which resulted in faster time to market and enhanced productivity in terms of time and quality.
Business Challenge
The client was working in a hybrid mode that is following both Agile and waterfall methodology. There was no discipline within the both the product management and the technical process. The business team always had a concern regarding the lack of productivity, an extended integration testing phase resulting in a longer release cycle and a continuous increase in production bugs over a period of time. Also, security and performance testing were not a focus. At the outset, Xebia’s team did an assessment to capture the maturity level of current processes.