In 2015, ING instigated a company-wide, agile transformation that empowered its people to deliver more customer-relevant products, more quickly and with more flexibility. The first bank in the Netherlands to embrace this methodology, ING eventually became the only bank to successfully implement agile throughout its entire enterprise.

Read the impressive story of how ING successfully tackled its agile transformation to:

• Implement a new way of working and deliver in short-cycles
Impact company culture
Become data-driven
Overcome seemingly-insurmountable challenges
Increase speed and customer-focus

"Thanks to the transformation, we have the same output, at a lower cost and with fewer people."

 Robert-Frank Hofland, director/tribe lead, ING

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